One Platform. Sell Everywhere.
Your customer-buying journey shouldn’t be a series of isolated events – but one seamless experience. Let your customers get to know (and love) your brand on every channel.
Connect online and offline – across devices, stores, and countries. Never miss a single opportunity to sell again with SCAYLE Omnichannel.
Online. Offline. Sell Everywhere.
Customers want convenience – see how SCAYLE’s omnichannel solution delivers.
One powerful panel. All your stores. Endless possibilities.
Sell everywhere your customers are
Synchronized Panel
Bring the offline online
Manage all your stores – both online and offline – from one intuitive panel.
Set product availability, add opening hours or configure business processes, like ‘click and collect’ and ‘endless aisle’. So your team never misses a sale – online or offline.
Everything you need for every store, all in one place.
In-Store App
Empower shop assistants to nail the sale
Boost upsells by equipping your in-store teams with software that puts customer orders, inventory, and product availability at their fingertips.
Integrate our management panel directly into your store UI and download our natively-built mobile app onto a handheld device. So in-store staff can deliver the seamless omnichannel experience that customers expect – right from the shop floor.
In-Store Deliveries and Returns
Don’t compromise on customer satisfaction
Give customers the power to shop how they want.
They can choose from ‘click and collect’ and ‘click and reserve’. Then select the most convenient pick-up store for their online orders using the ‘store inventory locator’. And give your returns experience the edge with in-store returns.
Out-of-the-Box Features
Connect with a click
Want to implement an omnichannel strategy fast? We’ve got you covered.
Natively built. Fully integrated. Straight out of the box. Bring your omnichannel ambitions to life fast with features such as ‘ship to store’, ‘ship from store’, and ‘return in store’. Get started with our modules, configure them how you want. Complete flexibility.
What’s the best omnichannel strategy?
Download our guide to discover the best tactics to thrive in today’s competitive market. Including cutting-edge examples from brands who are doing it the best.
Unleash the power of your stores
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Click & Collect | Click & Reserve
Allow customers to order or reserve items online for in-store pick up.
Use this to expand your online assortment with offline highlights. And drive more customers into your stores to increase impulse purchasing and upsell opportunities.
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Ship from your store
Out of an item’s size online? Or want to increase efficiency in your inventory turnover?
Turn your physical stores and warehouses into one distribution network.
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Endless Aisle
Out of stock in store? Don’t miss that sale.
Your shop assistants can place online orders on behalf of your customers in the store – and customers can pay right away, whilst they’re in that buying mindset.
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In-store returns
80% of consumers would switch retailers if they weren’t happy with the returns policy.
Give your customers ultimate convenience. Let them return online orders in store. And refund them via their chosen payment method or vouchers.
-
Click & Collect | Click & Reserve
Allow customers to order or reserve items online for in-store pick up.
Use this to expand your online assortment with offline highlights. And drive more customers into your stores to increase impulse purchasing and upsell opportunities.
-
Ship from your store
Out of an item’s size online? Or want to increase efficiency in your inventory turnover?
Turn your physical stores and warehouses into one distribution network.
-
Endless Aisle
Out of stock in store? Don’t miss that sale.
Your shop assistants can place online orders on behalf of your customers in the store – and customers can pay right away, whilst they’re in that buying mindset.
-
In-store returns
80% of consumers would switch retailers if they weren’t happy with the returns policy.
Give your customers ultimate convenience. Let them return online orders in store. And refund them via their chosen payment method or vouchers.
Ready to sell anywhere?
Take a look under our hood. And see why enterprise retailers choose us for omnichannel.
Leading brands scale with the power of SCAYLE
Common Questions About Omnichannel eCommerce Technology
What is omnichannel in eCommerce?
Omnichannel in eCommerce is a strategy that integrates various sales and communication channels, including online stores, mobile apps, social media, and physical retail locations, to provide a seamless, cohesive, and consistent shopping experience.
How does omnichannel improve the customer experience in eCommerce?
Omnichannel eCommerce enhances the customer experience by allowing the start of purchases on one channel, like a mobile app, and completetion on another, such as a physical store. This provides a flexible experience that enhances convenience.
What are the key benefits of adopting an omnichannel eCommerce strategy?
By providing customers with multiple integrated touchpoints on omnichannel platforms, businesses can engage more effectively with customers, offer personalized experiences, and respond quickly to changing needs or preferences.